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Website privacy policy

Last updated: 5 October 2026

The privacy notice for the AURA mobile app and AURA Hub, including location data, is provided separately in the AURA app privacy notice.

1. Data controller

The operator of the AURA Smart Home website and the controller responsible for processing on this website is:

Name
Tibor Büki, sole proprietor
Registered address
6000 Kecskemét, Vízmű utca 8. 3/23, Hungary
Email
info@myaura.hu
Website
https://myaura.hu

This notice applies to processing on myaura.hu. Processing by the AURA mobile app and the AURA Hub in your home is covered by a separate notice.

2. What data do we process?

2.1. Contact form

If you submit the website's contact form, we process the following data:

DataPurposeLegal basisRetention
NameIdentification and addressing youLegitimate interest in answering your enquiry and taking preparatory steps, or processing necessary to respond to your requestUntil the enquiry is closed, for no more than 1 year
Email addressReplying to youHandling your enquiry and, where required, consentUntil the enquiry is closed, for no more than 1 year
Phone numberCalling you back if requestedConsentUntil the enquiry is closed, for no more than 1 year
Message contentProcessing and answering your enquiryHandling your request or legitimate interestUntil the enquiry is closed, for no more than 1 year
List of smart devices you already ownPreparing a quotationHandling your requestUntil the enquiry is closed, for no more than 1 year

2.2. Data stored in your browser

The website does not use tracking code, analytics cookies or marketing cookies. The following information is stored in your browser's local storage and is not sent to us:

KeyPurpose
aura_noticeRemembering that the notice was acknowledged
aura_theme_manualYour theme preference
aura_langYour language preference
aura_haveSmart devices selected in the contact form
aura_cf_submissionsForm submission times, used to prevent repeated submissions

This information stays in your browser and supports the website's functionality.

2.3. Fonts and external resources

The website's fonts and images are hosted on our own hosting account. We do not load fonts from external providers, so opening the website does not send data to third parties for these resources.

3. Processors

We use the following processors to operate the website:

ProcessorPurpose
Rackhost Zrt.Hosting, serving the website and technical operation
Anthropic, PBC and Anthropic Ireland, LimitedAI-assisted classification of message text, spam filtering and preparation of reply drafts

During AI processing, the name, email address and phone number are not forwarded. Every reply is reviewed by a person before sending.

4. Your rights

Under the GDPR, you may request information about the data we process, access your data, correct inaccurate data, request erasure or restriction, request data portability, object to processing and withdraw consent. To exercise these rights, write to info@myaura.hu. We will respond as soon as possible and no later than one month.

5. Data security

The website uses HTTPS encryption. We apply technical and organisational measures to protect the contact form, including a hidden honeypot field, rate limiting and spam filtering.

6. International transfers

Information submitted through the form is stored on our own server. The text of some messages may be processed by Anthropic, without names, contact details or other direct identifiers, to classify enquiries and prepare reply drafts. Transfers are carried out with appropriate safeguards. During technical operation, certain third-party providers may process data under their own terms.

7. Complaints

If you believe that processing infringes your rights, you may lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH): 1055 Budapest, Falk Miksa utca 9–11, Hungary; +36 1 391 1400; naih.hu.

8. Changes

We may update this notice. Changes will be published on this page along with an updated “Last updated” date.